• Office Administration Certificate Program(Government funded) (Approval not required)

  • Office Administration Certificate Program
    October 2021 to March 2022
  • Welcome to the Office Administration Certificate
  • Program delivery: VIA Zoom
  • Program Duration: 6 months
  • Program design: Theoretical, Practical training


  • Regular Daily Schedule
    • 8:30am to 9:am – Keyboarding practice Time
    • 9:00am to 11:00am – Session 1 class
    • 11:00am to 11:15am – Break
    • 11:15am to 1:30pm – Session 2 class
    • 1:30pm to 2:00pm – Instructor consultation time

Program outline

Brief Program Description As professional offices become more complex, it becomes critical for offices to employ specialists in the administrative functions.  Graduates of this program will be highly organized and well trained in multiple forms of administrative processes that are critical for success in today’s workplace.


NOC Code 1221 Administrative officers
Career Opportunities Upon completion of the program, graduates can work in the below occupations list:
• access to information and privacy officer
• administrative officer
• administrative services coordinator
• forms management officer
• office administrator
• office manager
• office services coordinator
• planning officer
• records analyst – access to information
• surplus assets officer


Admission Requirements


  • Grade 12/GED or equivalent
  • Or, mature student status 19 yrs. of age.
  • International students, for language proficiency, require IELTS at least 5.5 band or Canadian Language Benchmark Test level 6 or college’s ESC program


Required Textbooks


List of textbooks are mentioned in each course outline


Equipment required for this Program


  • White board,
  • Overhead projector,
  • Lecture notes,
  • Computers,
  • Chairs,
  • Desks,
  • Garbage bins,
  • A4 folders
  • Notepads
  • Pencils
  • Pens
  • Highlighters
  • Other office products and equipment



Program Duration 480 hours  

5 months

 20 weeks


Homework Hours 2-3 hrs.  This is only an approximate figure and is dependent upon how much time the student can dedicate to the studies and how well he/she grasps the learning concepts in the course material.


Delivery Methods Indicate how the program is delivered.

 On-site delivery.

Distance delivery.

Combined delivery (on-site and distance.)


Instructional Methods Method of Delivery

(reflect all methods used)

Contact Hours
Classroom (Instructor Led)                       320 hrs
Distance Education                           0 hrs
Supervised Lab                           0 hrs
Work Experience Placement                         160 hrs
TOTAL                                                                  480 hrs
Learning Objectives/Outcomes The Office Administration Certificate program prepares graduates for positions working in professional offices.

Students will have an understanding of office technology, customer service administrative practices, communications and ethics. They will be able to be employed by commercial and industrial establishments, government departments, or consulting businesses.


Student Progress/ Assessment Methods Students will be assessed through written tests, computer-based tasks and assignments. After each lesson there will be a question paper, which needs to be completed and submitted to the tutor for marking. This method of continual assessment ensures that your tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.

Students will be required to complete 80hrs of work experience. To qualify for work experience, students are required to maintain a minimum C grade average or higher and a minimum attendance of 85%.


Attendance Expectations


85% of classes must be attended to achieve competency for this qualification
Graduation Requirements


Minimum C grade average is required for graduation

Program Organization:


Name of Course/Subject # of Hours
COMP101 Introduction to Computers 20
COMP102 Introduction to Word Processing 40
COMP103 Introduction to Spreadsheets 40
COMP104 Introduction to Presentation Software 20
BCOM105 Business Communications 80
ADMN104 Introduction to Keyboarding 20
ADMN110 Office Administration 60
ADMN114 Customer Service 20
BETH190 Business Ethics 20
SSPR 100 Work Experience 160
Total 480