Office Administration Certificate Program(Government funded) (Approval not required)
- Office Administration Certificate Program
October 2021 to March 2022
- Welcome to the Office Administration Certificate
- Program delivery: VIA Zoom
- Program Duration: 6 months
- Program design: Theoretical, Practical training
- Regular Daily Schedule
• 8:30am to 9:am – Keyboarding practice Time
• 9:00am to 11:00am – Session 1 class
• 11:00am to 11:15am – Break
• 11:15am to 1:30pm – Session 2 class
• 1:30pm to 2:00pm – Instructor consultation time
|Brief Program Description||As professional offices become more complex, it becomes critical for offices to employ specialists in the administrative functions. Graduates of this program will be highly organized and well trained in multiple forms of administrative processes that are critical for success in today’s workplace.
|NOC Code||1221 Administrative officers|
|Career Opportunities||Upon completion of the program, graduates can work in the below occupations list:
• access to information and privacy officer
• administrative officer
• administrative services coordinator
• forms management officer
• office administrator
• office manager
• office services coordinator
• planning officer
• records analyst – access to information
• surplus assets officer
|List of textbooks are mentioned in each course outline
|Equipment required for this Program
|Program Duration||480 hours
|Homework Hours||2-3 hrs. This is only an approximate figure and is dependent upon how much time the student can dedicate to the studies and how well he/she grasps the learning concepts in the course material.
|Delivery Methods||Indicate how the program is delivered.
Combined delivery (on-site and distance.)
|Instructional Methods||Method of Delivery
(reflect all methods used)
|Classroom (Instructor Led)||320 hrs|
|Distance Education||0 hrs|
|Supervised Lab||0 hrs|
|Work Experience Placement||160 hrs|
|TOTAL 480 hrs|
|Learning Objectives/Outcomes||The Office Administration Certificate program prepares graduates for positions working in professional offices.
Students will have an understanding of office technology, customer service administrative practices, communications and ethics. They will be able to be employed by commercial and industrial establishments, government departments, or consulting businesses.
|Student Progress/ Assessment Methods||Students will be assessed through written tests, computer-based tasks and assignments. After each lesson there will be a question paper, which needs to be completed and submitted to the tutor for marking. This method of continual assessment ensures that your tutor can consistently monitor your progress and provide you with assistance throughout the duration of the course.
Students will be required to complete 80hrs of work experience. To qualify for work experience, students are required to maintain a minimum C grade average or higher and a minimum attendance of 85%.
|85% of classes must be attended to achieve competency for this qualification|
|Minimum C grade average is required for graduation|
|Name of Course/Subject||# of Hours|
|COMP101 Introduction to Computers||20|
|COMP102 Introduction to Word Processing||40|
|COMP103 Introduction to Spreadsheets||40|
|COMP104 Introduction to Presentation Software||20|
|BCOM105 Business Communications||80|
|ADMN104 Introduction to Keyboarding||20|
|ADMN110 Office Administration||60|
|ADMN114 Customer Service||20|
|BETH190 Business Ethics||20|
|SSPR 100 Work Experience||160|